The MagicDoor's Help

Unlock the full potential of property management with MagicDoor's Help. Dive into expert insights, practical guides, and industry tips to streamline operations, enhance tenant experiences, and scale your business with confidence.

Users

How to Set Up Auto-Pay

How to Invite an Owner to Their Portal

How to Help Tenants Access Their Portal if They Forget Their Password

How to Set Property Manager Permissions

How Tenants Can Add or Update a Payment Method

How to Navigate Your Tenant Portal

Accounting

How to View & Manage Bank Accounts

How to Add Bills on MagicDoor

Property Bill vs. Company Bill

How to Pay Vendor Bills

How to Set Your Withdrawal Date for Rent Deposits

Settings

How to Edit Property Manager Notification Settings

How to Get a QR For Your Company Website

How to Create & Use Magic Tags

How to Select Owner Manager or Third-Party Manager

How to Edit Leasing Contact Information on Your Company Website

How to Set Up & Charge Management Fees

How to Customize Late Fee Settings

How to Edit Your Company Website URL & Theme

How to Edit & Customize Your Rental Application

How to Use Overrides to Customize Settings

How to Update Your Company Email Address & Phone Numbers

Choose Where to Receive Rent Payments

How to Link a Bank Account Using Plaid

How to Enable Partial Rent Payments

How to Enable Online Rent Collection

How to Set Up Rent Payment Settings

Rent Payment Failure Fee

How to Add a Debit or Credit Card to Your Account

How to Maximize Profit from Rental Application Fees

Charging Management Fees as a Property Manager

How to edit your company site's URL and Theme

How to Set Up Grace Balance for Late Fees

How to Separate Ledgers for Multiple Tenants in the Same Unit?

How to Set Up Payment Accounts & Rent Collection Settings

Leasing

Upload & Store Lease Agreements

How to Set the Owners of a Property

How to View Unfinished Rental Applications

How to Send a Lease Renewal Manually

How to Extend a Lease

How to End a Lease

How to View Leases by Portfolio and Property

How to Add a Tenant to a Lease

How to Separate Ledgers for Multiple Tenants in the Same Unit

How to Start an Eviction Process

How to send New Documents

How to Create a Lease

Listing

How to List & Publish a Property Listing on Your Company’s Website

How to Syndicate Listings to External Platforms

Reports

How to Download Reports

How to Track Outstanding Tenant Balances Using the Delinquency Report

How to Use the Accounts Payable Report to Track Unpaid Invoices & Maintenance Costs

Maintenance

How to Close a Maintenance Request

How to View Work Order Communications

How to Create a Bill For a Work Order

How to Convert a Maintenance Request to a Work Order

How to Create a Maintenance Request Category

How to Set a Priority for a Maintenance Request

How to Edit a Work Order

How to View Open Work Orders

How to Create a Maintenance Request

How to Create a Work Order

How to View All Maintenance Requests

How to View Vendor Work Orders

How to Create a Bill for a Vendor

How to Add a Vendor

How to Add a Vendor Bank Account

How to Generate 1099s for Vendors

How to View Vendor Information

How to Delete a Vendor

How to Set Up & Use AI Runbooks

Communications

How to Send Announcements to Tenants, Owners, & Vendors

Associations

How to Manage Association Violations & Billing

Help/Leasing/How to View Unfinished Rental Applications

How to View Unfinished Rental Applications

This help article explains how to view unfinished rental applications in MagicDoor.

Inside, you'll find:

Where to access rental applications from the main menu
How to view submitted applications
How to view unfinished draft applications
How to review applicant information and communicate with applicants

Use this article as a reference when following up with applicants who have not yet completed their rental application.

Step 1: Navigate to Rental Applications

Start by opening the rental applications section.

From the left-side navigation, select Leasing
Select Rental Applications

Step 2: View Submitted Applications

Submitted applications are shown by default.

The Submitted tab displays all completed rental applications
Click on any application to review the submitted information

Step 3: View Unfinished Applications

To see applications still in progress:

Click the Unfinished tab at the top
This view shows all draft rental applications that have not yet been submitted

Step 4: Review and Communicate With Applicants

Open any submitted or unfinished application to:

View the information the applicant has already entered
Communicate directly with the applicant from the application view

Need Help With Rental Applications?

If you have questions about applications or applicant statuses, our support team is here to help.

👉 Contact us anytime at support@magicdoor.com

📞 Call us at: (888) 887 - 8780 (9:00 AM – 5:00 PM PST)