The MagicDoor's Help

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The MagicDoor's Help
Users
How to Set Up Auto-Pay
How to Invite an Owner to Their Portal
How to Help Tenants Access Their Portal if They Forget Their Password
How to Set Property Manager Permissions
How Tenants Can Add or Update a Payment Method
How to Navigate Your Tenant Portal
Accounting
How to View & Manage Bank Accounts
How to Add Bills on MagicDoor
Property Bill vs. Company Bill
How to Pay Vendor Bills
How to Set Your Withdrawal Date for Rent Deposits
Settings
How to Edit Property Manager Notification Settings
How to Get a QR For Your Company Website
How to Create & Use Magic Tags
How to Select Owner Manager or Third-Party Manager
How to Edit Leasing Contact Information on Your Company Website
How to Set Up & Charge Management Fees
How to Customize Late Fee Settings
How to Edit Your Company Website URL & Theme
How to Edit & Customize Your Rental Application
How to Use Overrides to Customize Settings
How to Update Your Company Email Address & Phone Numbers
Choose Where to Receive Rent Payments
How to Link a Bank Account Using Plaid
How to Enable Partial Rent Payments
How to Enable Online Rent Collection
How to Set Up Rent Payment Settings
Rent Payment Failure Fee
How to Add a Debit or Credit Card to Your Account
How to Maximize Profit from Rental Application Fees
Charging Management Fees as a Property Manager
How to edit your company site's URL and Theme
How to Set Up Grace Balance for Late Fees
How to Separate Ledgers for Multiple Tenants in the Same Unit?
How to Set Up Payment Accounts & Rent Collection Settings
Leasing
Upload & Store Lease Agreements
How to Set the Owners of a Property
How to View Unfinished Rental Applications
How to Send a Lease Renewal Manually
How to Extend a Lease
How to End a Lease
How to View Leases by Portfolio and Property
How to Add a Tenant to a Lease
How to Separate Ledgers for Multiple Tenants in the Same Unit
How to Start an Eviction Process
How to send New Documents
How to Create a Lease
Listing
How to List & Publish a Property Listing on Your Company’s Website
How to Syndicate Listings to External Platforms
Reports
How to Download Reports
How to Track Outstanding Tenant Balances Using the Delinquency Report
How to Use the Accounts Payable Report to Track Unpaid Invoices & Maintenance Costs
Maintenance
How to Close a Maintenance Request
How to View Work Order Communications
How to Create a Bill For a Work Order
How to Convert a Maintenance Request to a Work Order
How to Create a Maintenance Request Category
How to Set a Priority for a Maintenance Request
How to Edit a Work Order
How to View Open Work Orders
How to Create a Maintenance Request
How to Create a Work Order
How to View All Maintenance Requests
How to View Vendor Work Orders
How to Create a Bill for a Vendor
How to Add a Vendor
How to Add a Vendor Bank Account
How to Generate 1099s for Vendors
How to View Vendor Information
How to Delete a Vendor
How to Set Up & Use AI Runbooks
Communications
How to Send Announcements to Tenants, Owners, & Vendors
Associations
How to Manage Association Violations & Billing
Help/Settings/How to Use Overrides to Customize Settings

How to Use Overrides to Customize Settings

This help article explains how overrides work in MagicDoor and how to use them to customize settings.

Inside, you’ll find:

  • How global settings apply across your account
  • Where overrides can be added within settings
  • How to apply overrides at the portfolio, property, or unit level
  • How to edit overridden values without affecting defaults
  • How to remove overrides and revert back to global settings

Use this article as a reference when you need flexibility for specific properties or units without changing account-wide rules.

Step 1: Understand Global Settings

Global settings apply to all properties by default.

  • Any setting configured in Settings is treated as a global rule
  • These settings remain in effect unless an override is added

Example:

All properties may have a reserve amount set to $350 globally.

Step 2: Open a Settings Panel

Overrides are available throughout most settings sections.

  • Go to Settings
  • Select a settings category (for example, Property)
  • Scroll to the area where overrides are available
  • Click Add New Override

Step 3: Choose Where the Override Applies

You can apply overrides at multiple levels.

When adding an override, you’ll see a hierarchy:

  • Portfolios
    • Properties within each portfolio
      • Units within each property

You may add an override at:

  • Portfolio level
  • Property level
  • Unit level

Select the level you want to customize and click Save.

Step 4: Edit the Overridden Settings

Once an override is added:

  • The selected portfolio, property, or unit will appear in the override list
  • Expand the override to view available settings
  • Update values as needed (for example, change a reserve from $350 to $550)
  • Click Save

That setting now applies only to the selected item.

Step 5: Confirm Override Behavior

Overrides take priority over global settings.

  • All items without overrides continue using the global setting
  • Only the selected portfolio, property, or unit uses the overridden value

Step 6: Remove Overrides (Optional)

You can remove overrides at any time.

  • Locate the override in the list
  • Click Delete
  • Save your changes

Once removed, the item will revert back to the global setting.

Where Overrides Are Used

Overrides are available across many settings panels, allowing flexible customization without breaking consistency across your account.

Need Help With Overrides?

If you have questions about using overrides or need help with advanced setup, our support team is here to help.

👉 Contact us anytime at support@magicdoor.com