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The MagicDoor's Help
Users
How to Set Up Auto-Pay
How to Invite an Owner to Their Portal
How to Help Tenants Access Their Portal if They Forget Their Password
How to Set Property Manager Permissions
How Tenants Can Add or Update a Payment Method
How to Navigate Your Tenant Portal
Accounting
How to View & Manage Bank Accounts
How to Add Bills on MagicDoor
Property Bill vs. Company Bill
How to Pay Vendor Bills
How to Set Your Withdrawal Date for Rent Deposits
Settings
How to Edit Property Manager Notification Settings
How to Get a QR For Your Company Website
How to Create & Use Magic Tags
How to Select Owner Manager or Third-Party Manager
How to Edit Leasing Contact Information on Your Company Website
How to Set Up & Charge Management Fees
How to Customize Late Fee Settings
How to Edit Your Company Website URL & Theme
How to Edit & Customize Your Rental Application
How to Use Overrides to Customize Settings
How to Update Your Company Email Address & Phone Numbers
Choose Where to Receive Rent Payments
How to Link a Bank Account Using Plaid
How to Enable Partial Rent Payments
How to Enable Online Rent Collection
How to Set Up Rent Payment Settings
Rent Payment Failure Fee
How to Add a Debit or Credit Card to Your Account
How to Maximize Profit from Rental Application Fees
Charging Management Fees as a Property Manager
How to edit your company site's URL and Theme
How to Set Up Grace Balance for Late Fees
How to Separate Ledgers for Multiple Tenants in the Same Unit?
How to Set Up Payment Accounts & Rent Collection Settings
Leasing
Upload & Store Lease Agreements
How to Set the Owners of a Property
How to View Unfinished Rental Applications
How to Send a Lease Renewal Manually
How to Extend a Lease
How to End a Lease
How to View Leases by Portfolio and Property
How to Add a Tenant to a Lease
How to Separate Ledgers for Multiple Tenants in the Same Unit
How to Start an Eviction Process
How to send New Documents
How to Create a Lease
Listing
How to List & Publish a Property Listing on Your Company’s Website
How to Syndicate Listings to External Platforms
Reports
How to Download Reports
How to Track Outstanding Tenant Balances Using the Delinquency Report
How to Use the Accounts Payable Report to Track Unpaid Invoices & Maintenance Costs
Maintenance
How to Close a Maintenance Request
How to View Work Order Communications
How to Create a Bill For a Work Order
How to Convert a Maintenance Request to a Work Order
How to Create a Maintenance Request Category
How to Set a Priority for a Maintenance Request
How to Edit a Work Order
How to View Open Work Orders
How to Create a Maintenance Request
How to Create a Work Order
How to View All Maintenance Requests
How to View Vendor Work Orders
How to Create a Bill for a Vendor
How to Add a Vendor
How to Add a Vendor Bank Account
How to Generate 1099s for Vendors
How to View Vendor Information
How to Delete a Vendor
How to Set Up & Use AI Runbooks
Communications
How to Send Announcements to Tenants, Owners, & Vendors
Associations
How to Manage Association Violations & Billing
Help/Users/How to Invite an Owner to Their Portal

How to Invite an Owner to Their Portal


This help article explains how to invite a property owner to their owner portal in MagicDoor.

Inside, you'll find:

  • Where to find the owner list in MagicDoor
  • How to open an individual owner profile
  • How to send a portal invitation from the owner profile
  • How to confirm the invitation was sent
  • What the owner receives after the invitation is sent

Use this article as a reference when onboarding new property owners or restoring portal access for existing owners.

Step 1: Navigate to Owners

Start by opening the owners’ section from the main menu.

  • From the left-side navigation, select Users
  • Select Owners
  • You'll see a list of all owners on your account

Step 2: Open the Owner Profile

Choose the owner you want to invite.

  • Click on the owner's name
  • The owner profile page will open

Step 3: Send the Portal Invitation

Send the invitation from the owner's portal access settings.

  • In the top navigation of the profile, scroll right to find Activity & Portal Access
  • Click Activity & Portal Access
  • Select Send Invite
  • Click Confirm

Once confirmed, the owner will receive a message with a secure login link to access their portal.

Need Help With Owner Portals?

If you have questions about owner portal access or invitations, our support team is here to help.

👉 Contact us anytime at support@magicdoor.com

📞 Call us at: (888) 887 - 8780 (9:00 AM – 5:00 PM PST)