The MagicDoor's Help

Unlock the full potential of property management with MagicDoor's Help. Dive into expert insights, practical guides, and industry tips to streamline operations, enhance tenant experiences, and scale your business with confidence.

The MagicDoor's Help
Users
How to Set Up Auto-Pay
How to Invite an Owner to Their Portal
How to Help Tenants Access Their Portal if They Forget Their Password
How to Set Property Manager Permissions
How Tenants Can Add or Update a Payment Method
How to Navigate Your Tenant Portal
Accounting
How to View & Manage Bank Accounts
How to Add Bills on MagicDoor
Property Bill vs. Company Bill
How to Pay Vendor Bills
How to Set Your Withdrawal Date for Rent Deposits
Settings
How to Edit Property Manager Notification Settings
How to Get a QR For Your Company Website
How to Create & Use Magic Tags
How to Select Owner Manager or Third-Party Manager
How to Edit Leasing Contact Information on Your Company Website
How to Set Up & Charge Management Fees
How to Customize Late Fee Settings
How to Edit Your Company Website URL & Theme
How to Edit & Customize Your Rental Application
How to Use Overrides to Customize Settings
How to Update Your Company Email Address & Phone Numbers
Choose Where to Receive Rent Payments
How to Link a Bank Account Using Plaid
How to Enable Partial Rent Payments
How to Enable Online Rent Collection
How to Set Up Rent Payment Settings
Rent Payment Failure Fee
How to Add a Debit or Credit Card to Your Account
How to Maximize Profit from Rental Application Fees
Charging Management Fees as a Property Manager
How to edit your company site's URL and Theme
How to Set Up Grace Balance for Late Fees
How to Separate Ledgers for Multiple Tenants in the Same Unit?
How to Set Up Payment Accounts & Rent Collection Settings
Leasing
Upload & Store Lease Agreements
How to Set the Owners of a Property
How to View Unfinished Rental Applications
How to Send a Lease Renewal Manually
How to Extend a Lease
How to End a Lease
How to View Leases by Portfolio and Property
How to Add a Tenant to a Lease
How to Separate Ledgers for Multiple Tenants in the Same Unit
How to Start an Eviction Process
How to send New Documents
How to Create a Lease
Listing
How to List & Publish a Property Listing on Your Company’s Website
How to Syndicate Listings to External Platforms
Reports
How to Download Reports
How to Track Outstanding Tenant Balances Using the Delinquency Report
How to Use the Accounts Payable Report to Track Unpaid Invoices & Maintenance Costs
Maintenance
How to Close a Maintenance Request
How to View Work Order Communications
How to Create a Bill For a Work Order
How to Convert a Maintenance Request to a Work Order
How to Create a Maintenance Request Category
How to Set a Priority for a Maintenance Request
How to Edit a Work Order
How to View Open Work Orders
How to Create a Maintenance Request
How to Create a Work Order
How to View All Maintenance Requests
How to View Vendor Work Orders
How to Create a Bill for a Vendor
How to Add a Vendor
How to Add a Vendor Bank Account
How to Generate 1099s for Vendors
How to View Vendor Information
How to Delete a Vendor
How to Set Up & Use AI Runbooks
Communications
How to Send Announcements to Tenants, Owners, & Vendors
Associations
How to Manage Association Violations & Billing
Help/Settings/How to Create & Use Magic Tags

How to Create & Use Magic Tags


This help article explains how to create and use Magic Tags in MagicDoor.

Inside, you’ll find:

  • Where to create and manage Magic Tags
  • How to choose tag types and visibility settings
  • How to display Magic Tags in custom portfolio views
  • How to apply Magic Tags to properties and leases
  • How to use Magic Tags in reports for custom filtering

Use this article as a reference when customizing how you track and organize information across your portfolio.

Step 1: Access Magic Tags

Magic Tags are managed from the Properties section.

  • From the left-side navigation, go to Properties
  • In the purple section, select Magic Tags

Step 2: Create a New Magic Tag

You can create tags for different types of data depending on what you need to track.

  • Click Add New Magic Tag
  • Choose a Type, such as:
    • Number
    • Input
    • Select
    • File
    • Checkbox
    • Date
    • Date & Time

Example:

To track whether a unit is furnished:

  • Select Input as the type
  • Name the tag Furnished
  • Enable Filterable so it can be used in views and reports
  • Choose whether the tag is:
    • Required
    • Visible to all users (for multi-user accounts)

Click Save to create the tag.

Step 3: Display Magic Tags in a Custom View

Custom views allow you to see Magic Tags directly in your portfolio lists.

  • Go to your Portfolio Overview
  • Click Custom View
  • Select the columns you want to display, including your Magic Tags
  • Use the arrow button to add them to the view
  • Enter a View Name and an optional description
  • Choose whether this should be your Default View
  • Click Save

Your new view will now display standard columns (like active units) along with your Magic Tags.

Step 4: Add or Edit Magic Tags on Properties

Once a tag is created, you can apply it to individual properties.

  • Open the specific Property
  • Scroll to the top and select the Magic Tags tab
  • Enter or update values for each Magic Tag
  • Click Save

When you return to your portfolio view, the updated Magic Tag values will be visible.

Step 5: Create Magic Tags for Leases (Example: Pets)

Magic Tags can also be used on leases for additional tracking.

  • Go to Settings > Magic Tags
  • Select Leases
  • Click Add New Tag
  • Choose Select as the type
  • Name the tag (for example, Pets)
  • Add options such as:
    • Yes / No
    • Dog / Cat / No Pet

Optional:

  • Add a File type Magic Tag to upload pet photos or documents

Step 6: View and Edit Lease Magic Tags

To apply tags to individual leases:

  • Go to Leases
  • Open a lease and scroll to the Magic Tags section
  • Select values or upload files (such as a pet photo)
  • Click Save

You can then create a custom lease view to see this information across all leases.

Step 7: Use Magic Tags in Reports

Magic Tags can also be used for reporting and filtering.

  • Navigate to Reports
  • Open the Rent Roll
  • Filter or organize data using Magic Tags (for example, viewing which leases have pets)

This allows you to track custom details directly within your reports.

What Magic Tags Are Best For

Magic Tags are ideal for tracking information such as:

  • Furnished vs. unfurnished units
  • Maintenance details (like last air filter change date)
  • Pets and pet documentation
  • Case workers or special lease notes
  • Any custom data you need across your portfolio

Need More Help With Magic Tags?

If you have questions, our support team is always here to assist.

👉 Contact us anytime at support@magicdoor.com

📞 Call us at: (888) 887 - 8780 (9:00 AM – 5:00 PM PST)